All employees must have adequate training development programs to ensure health and safety at work. Some work activities require detailed formal training but, for most everyday activities, i.e involving work equipment, adequate training can be delivered on-site using the supervision of more experienced workers and training systems.
Understanding the importance of employee training development programs is one thing. Identifying what the training and development needs of your employees are, is another. Get it wrong and you could be wasting money on training in areas where your people are already proficient.
But, how do you know exactly what it is your employees need?
Steps for identifying the training needs of your employees
Set clear objectives
To identify training needs, you first need to set clear expectations for each role within your business. In order to monitor performance effectively you need something to measure against. Review job descriptions when new positions are created, or when making any substantial changes to existing roles, as well as periodically to account for smaller changes.
Clarify learning objectives
Your business must clearly define its learning objectives and desired outcomes in order to focus on the appropriate goals. For example, you might want to improve productivity rates or reduce on site incidents. Once you have set out your goals can you then start to create courses that provide this key knowledge to your employees.
Target learning outcomes towards each role accordingly
The next step is to align your learning objectives on a role to role basis, keeping in mind individual employee skills and knowledge.
For example, confined space training to plant operators working in enclosed areas or hazardous substance protocols to reduce incidents to staff working with chemical processes. Create a list that features all of the desired outcomes, then link it to performance goals and employees respective skills.
Measuring and monitoring performance should be used as a means to support employees. Set clear goals and respond to performance on an individual basis. Understanding strengths and weaknesses puts your business in a position to respond positively and offer appropriate training.
Personal development plans, are an efficient way of reviewing individual needs and identifying any work related training requirements.
Evaluate current training development programs
You may already have training materials that are ideally suited for the task. However, evaluating your current resources gives you the ability to identify areas for improvement, repurpose or revise training materials. You may also discover that your deployment strategy needs some work or that some training development programs aren’t as effective.
For example, you may use traditional face to face training, however for staff and contractors working on site this method has its drawbacks. What if they need access to crucial safety information there and then? Allowing staff access to an online induction or learning management system, enables on site staff to access crucial information via a mobile device anytime and anywhere.
Develop training development programs
Create training development programs that centre around the employees’ individual needs, roles, goals, and performance. Research which training resources will work best to educate your staff and to help build practical skills. Remove ineffective training materials and continue to monitor staff progression. Remember training development programs may need to be refreshed at suitable intervals to ensure workers remain competent and to ensure health and safety.
Learning Management programs are a great way of helping employees succeed in their careers and to remain competent.
Methods of training
Training and the techniques used can vary and may include: –
- Self study, eg reading manufacturer’s instructions
- Simple in-house instruction and demonstration, with supervision
- Online Induction Systems and Learning Management Systems
Employers will need to establish what training development programs are appropriate. As long as the training development programs are provided competently and to the standard necessary to ensure health and safety, there is no restrictions on training being given on site. Read how using training & development can also help to motivate staff.
An company’s capacity to grow is defined by its openness to learning. Getting, keeping and developing the right employees is key to business success. With the right training resources, your business will be able to improve on-the-job performance and get the very best from employees.
Read what happens when training goes wrong – The True Cost Of Poor Training.