Frequently Asked Questions

We believe great websites should be accessible to all businesses, not just those with £15k-£50k to spend upfront. Our monthly model (£299-£999/mo) covers hosting, maintenance, security updates, and ongoing support. You pay for the value you receive each month, not a massive one-time fee. This keeps us accountable and ensures we deliver consistent quality.

Bespoke software development is the process of creating custom software solutions tailored specifically to your business needs. Unlike off-the-shelf software, bespoke applications are designed from the ground up to match your exact workflows, integrate with your existing systems, and solve your unique challenges. This ensures maximum efficiency and competitive advantage.

A digital heritage trail is an interactive walking route that uses technology like AR (Augmented Reality), QR codes, and mobile apps to bring historical sites to life. Visitors use their smartphones to access multimedia content including 3D reconstructions, historical photos, audio guides, and interactive stories at specific locations along the trail.

Health and safety management software is a comprehensive digital platform that helps organisations manage workplace safety, compliance, risk assessments, incident reporting, and training. Our solution streamlines all aspects of H&S management into one integrated system.

Custom software costs vary based on complexity, features, and timeline. Small applications typically start from £10,000-£25,000, medium-complexity systems range from £25,000-£100,000, and enterprise solutions can exceed £100,000. We provide fixed-price quotes after understanding your requirements, and our phased development approach allows you to spread costs and see ROI quickly.

Our software maintains a complete audit trail of all safety activities, automatically generates compliance reports, and sends alerts for expiring certifications and due inspections. It ensures you meet HSE regulations, ISO 45001 standards, and industry-specific requirements.

We build with next-generation technologies: React 18 for frontend, TypeScript for type safety, Vite for lightning-fast builds, Supabase for backend, TailwindCSS for styling, and cloud hosting (Netlify/Vercel/AWS). This modern stack ensures exceptional performance, SEO optimization, and future-proof scalability that traditional WordPress or legacy systems cannot match.

Our heritage trail packages start from £15,000 for AR Heritage Trails, £25,000 for VR Time Travel Experiences, and £35,000 for complete Digital Museum Platforms. The final cost depends on factors like trail length, number of points of interest, content creation requirements, and technology features. We provide fixed-price quotes after understanding your specific needs.

Yes, our health and safety software offers API integration with popular HR systems, ERP platforms, and access control systems. We provide REST APIs, webhooks, and can develop custom integrations to ensure seamless data flow across your organisation.

Most visitors just need a smartphone with internet connection. Our trails work on both iOS and Android devices through web browsers or dedicated apps. For VR experiences, we can provide headsets at visitor centres, or visitors can use their own VR equipment. QR codes at each location make it easy to access content without downloading anything.

Development timelines depend on project scope. A simple web application might take 6-8 weeks, while complex enterprise systems can take 6-12 months. We use agile methodology to deliver working features every 2-3 weeks, so you start seeing value early. Most projects deliver their first production release within 3-4 months.

We guarantee your website will be available and functioning 99.9% of the time. This means less than 9 hours of downtime per year. If we fail to meet this commitment, you receive service credits. Our infrastructure uses enterprise-grade hosting with automatic failover, real-time monitoring, and 24/7 incident response.

We use modern, proven technologies including React and Vue.js for frontend, Node.js, Python and .NET for backend, PostgreSQL and MongoDB for databases, and AWS/Azure for cloud hosting. We select the technology stack based on your specific requirements, existing infrastructure, and long-term maintenance considerations.

Yes! We understand that many heritage sites have poor mobile signal. Our apps can be downloaded with all content for offline use. Visitors can download the trail content over WiFi before starting, and then explore without needing any internet connection. The app syncs visitor data and analytics when connection is restored.

Most websites launch within 4-8 weeks from project kickoff. Week 1: Discovery & strategy. Weeks 2-3: Design & prototyping. Weeks 4-6: Development & SEO optimization. Weeks 7-8: Testing, refinement & launch. Complex enterprise sites may take 10-12 weeks. You see working prototypes within 2 weeks and can provide feedback throughout.

The software supports all standard risk assessment types including general workplace assessments, COSHH, manual handling, DSE, fire risk, and custom assessment templates. Each assessment includes risk scoring matrices, control measures, and action tracking.

Yes, system integration is one of our core strengths. We regularly integrate with ERP systems (SAP, Oracle, Microsoft Dynamics), CRM platforms (Salesforce, HubSpot), accounting software (Xero, QuickBooks), and various APIs and databases. We ensure seamless data flow between your new software and existing infrastructure.

Staff can report incidents instantly via mobile app or web portal with photos and witness statements. The system automatically notifies relevant personnel, tracks investigations, manages corrective actions, and generates RIDDOR reports when required.

We work closely with historians, archaeologists, and local heritage experts throughout the development process. All content is thoroughly researched and fact-checked. We can integrate with museum collections and archives, and many clients form advisory panels of experts to review content before publication. Our platform also allows easy updates as new historical information becomes available.

Absolutely. SEO is built into every layer of our development process. We implement canonical URLs, structured data (schema markup), semantic HTML, optimized meta tags, image optimization, Core Web Vitals optimization, mobile-first design, and fast load times (<2 seconds). We also provide ongoing SEO monitoring and optimization as part of your monthly package.

Absolutely. We offer comprehensive support packages including bug fixes, security updates, feature enhancements, and 24/7 monitoring. Our SLA-backed support ensures 99.9% uptime, with response times from 1 hour for critical issues. We also provide training, documentation, and regular system health checks.

Complete training lifecycle management including scheduling, delivery tracking, competency assessments, and certification management. The system sends automatic reminders for refresher training and maintains a comprehensive training matrix for all staff.

Our platform supports unlimited languages. We can provide professional translation services or you can upload your own translations. Visitors can switch languages instantly within the app. Audio guides can be recorded in multiple languages, and we also support sign language videos for accessibility.

GEO (Geographic) optimization ensures your website loads quickly for users worldwide. We use Content Delivery Networks (CDNs) to serve your site from servers closest to each visitor, implement image optimization and lazy loading, use code splitting to load only necessary resources, and optimize for mobile networks. This means faster load times globally, better user experience, and improved SEO rankings.

Yes, absolutely. You retain full ownership of all content, images, branding, and intellectual property. If you ever decide to move away from our service, we provide full access to your content and can assist with migration. Our monthly fee is for hosting, maintenance, and support - not ownership.

Absolutely. Our software is designed for multi-site organisations with centralised oversight and site-specific configurations. You can manage permissions by location, compare performance across sites, and maintain consistent standards company-wide.

A typical heritage trail takes 3-4 months from initial consultation to launch. This includes research and content planning (3-4 weeks), content creation and app development (6-8 weeks), testing and refinement (2-3 weeks), and staff training and launch (1-2 weeks). More complex projects with VR experiences may take 5-6 months.

Security is built into every layer of our development process. We follow OWASP guidelines, implement encryption for data at rest and in transit, use secure authentication (including SSO/MFA), conduct regular penetration testing, and maintain SOC 2 compliance. All code undergoes security review before deployment.

Our mobile app works offline for field inspections, allows photo capture for evidence, enables QR code scanning for asset checks, and syncs automatically when connected. Available for iOS and Android with full functionality.

One of our key advantages is agility. For minor updates (content changes, image swaps, text edits), we respond within 24 hours. For moderate changes (new sections, form modifications), we deliver within 48 hours. For major updates (new pages, feature additions), we typically complete within 5-7 business days. Enterprise clients get priority response times.

We follow an agile development methodology with 2-week sprints. The process includes: Discovery & Requirements gathering, UI/UX Design & Prototyping, Development in iterative sprints, Continuous testing and quality assurance, User acceptance testing, Deployment and training, and Post-launch support. You're involved throughout with regular demos and feedback sessions.

Absolutely! Our Digital Museum Platform includes a user-friendly content management system (CMS). Your team can easily update text, images, audio, and video content without any technical knowledge. You can add new points of interest, create seasonal trails, update opening hours, and even create special event content. We provide full training and ongoing support.

Yes. We regularly integrate with CRM systems (Salesforce, HubSpot, Pipedrive), email platforms (Mailchimp, SendGrid), payment gateways (Stripe, PayPal), analytics tools (Google Analytics, Mixpanel), booking systems, inventory management, and custom APIs. We ensure seamless data flow between your website and existing business infrastructure.

Our comprehensive analytics dashboard shows visitor numbers, popular routes, dwell times at each location, device types, language preferences, and user demographics. You can see which content is most engaging, track quiz scores, monitor social shares, and generate reports for funders. Real-time data helps you make informed decisions about your heritage site.

Pricing starts from £299/month for small businesses (up to 50 users) with our Essential plan. Professional plans for larger organisations start from £599/month. Enterprise pricing is customised based on user numbers and required modules. All plans include support and updates.

Yes, upon final payment, you receive full ownership of the source code, documentation, and intellectual property rights. We provide the complete codebase, deployment guides, and technical documentation. This ensures you're never locked in and can modify or extend the software with any developer in the future.

Our hardware is purpose-built specifically for safety management applications. Unlike generic devices, every component is designed to integrate seamlessly with Turnstyle software, providing reliability and performance you can depend on in critical situations.

Our software solutions are typically priced on a monthly or annual subscription basis, based on the number of users, sites, or specific features required. We also offer fixed-price project options for bespoke development. Contact us for a tailored quote.

Technical support is available via email at [email protected], by phone at +44 1724 376 002, or through your account dashboard. Premium support packages include dedicated account managers and priority response times.

We use agile methodology which embraces change. Minor adjustments are handled within sprints, while larger changes are assessed for impact on timeline and budget. We maintain a clear change control process, provide impact analysis before proceeding, and keep a detailed log of all modifications. Our fixed-price model includes a reasonable change allowance.

Our system shows you in real-time who is safe and who is still inside. It tracks every person from entry to muster point check-in. You get a full, clear list of who's safe and who isn't—fast. No guessing, no clipboards, no delays.

We offer comprehensive rich media bolt-ons: Professional photography shoots (£800/day) for product and team photos, drone aerial footage (£1,200/shoot) for stunning perspectives, 360° virtual tours (£500/location) for immersive experiences, and video content production (from £1,500) for engaging storytelling. All media is optimized and integrated seamlessly into your website.

We offer full-service video production including corporate videos, training content, promotional videos, event coverage, and greenscreen (chromakey) studio production. Our studio is equipped for broadcast-quality 4K production with professional lighting and sound.

Yes, all our software solutions are fully GDPR compliant. We implement data protection by design, provide data processing agreements, and enable clients to fulfil data subject rights requests. Data is stored securely in UK/EU data centres.

You walk in, shoot your content, and leave with the final, polished videos in hand. No waiting around for days. The footage is edited, cleaned up, and ready to post. You can upload the same day.

Resolution provides comprehensive technology and safety solutions including emergency evacuation systems, online induction platforms, industrial drone surveys, professional video production (including chromakey studio hire), heritage trail development with AR/VR, bespoke software development, website design, and IT hardware solutions. We have been serving businesses since 2005.

Our drone surveys deliver industry-leading accuracy, typically within ±2-5cm depending on site conditions. We use RTK/PPK-enabled drones and advanced photogrammetry software.

Turnstyle is our flagship safety management platform that combines emergency evacuation systems, visitor management, contractor inductions, and compliance tracking into one integrated solution. It is used by over 500 companies to streamline their safety operations.

Accessibility is built into everything we create. Features include audio descriptions for visual content, subtitles and transcripts for audio, sign language videos, easy-read versions, large text options, high contrast modes, and wheelchair-accessible route options. We follow WCAG 2.1 AA standards and can customize accessibility features for your specific visitor needs.

The system automatically tracks who has completed their training and who hasn't. It sends reminders and blocks site access until induction is complete. You get real-time visibility of everyone's status.

We provide comprehensive onboarding training, video tutorials, user guides, and ongoing technical support. Premium plans include dedicated account management, quarterly review meetings, and unlimited phone support during business hours.

You can cancel anytime with 30 days notice. No long-term contracts or cancellation fees. We provide a full export of your content and can assist with migration to another platform. We are confident in our service quality and believe you will stay because of the value we deliver, not because you are locked in.

We have extensive experience in manufacturing, logistics, healthcare, professional services, education, and government sectors. Our team understands industry-specific regulations, workflows, and challenges. This domain expertise, combined with our technical skills, enables us to deliver solutions that truly understand your business context.

Yes! Gamification is one of our specialties. We create treasure hunts, quiz challenges, badge collection systems, AR character interactions, and educational mini-games. Family trails can have different content layers for adults and children. Features like selfie spots, drawing activities, and story creation tools make heritage sites exciting for younger visitors.

Security is paramount. We implement HTTPS/SSL encryption, regular security updates, automated backups (daily), DDoS protection, secure authentication, input validation and sanitization, SQL injection prevention, XSS protection, and GDPR compliance measures. Enterprise clients receive additional security audits and penetration testing.

We offer comprehensive support packages including technical support (bug fixes and updates), content support (helping you add new material), analytics reports and insights, feature updates and improvements, and staff training for new team members. Most clients choose our annual support package which includes everything needed to keep your trail running perfectly.

Yes, we develop native iOS and Android applications as well as cross-platform solutions using React Native and Flutter. Our mobile apps can work offline, sync with cloud backends, integrate with device features (camera, GPS, etc.), and provide push notifications. We ensure consistent user experience across all platforms.

Yes. We handle migrations from WordPress, Wix, Squarespace, Shopify, custom platforms, and legacy systems. We analyze your current site, create a migration plan, transfer all content and SEO data, implement redirects to preserve rankings, test thoroughly, and launch seamlessly. Most migrations complete within the standard 6-8 week timeline.

Your monthly fee includes enterprise-grade hosting with 99.9% uptime SLA, automatic security updates, daily backups, SSL certificate management, performance monitoring, bug fixes, content updates, SEO maintenance, technical support, and access to our support team. Higher tiers include priority response times and dedicated account management.

Resolution Television Ltd was established in 2005, giving us over 20 years of experience in safety technology and digital solutions. We have served more than 500 companies across the UK and internationally.

We deliver processed survey data, 3D models, and reports within 24–72 hours of the drone flight, depending on site size and complexity.

No need to carry anything. The camera, lights, mic, and setup are all ready for you. Just walk in with your ideas and step on set. Everything works, looks great, and sounds clear.

The system maintains complete records of every induction, certificate, and completion. Everything is date-stamped and stored securely. When auditors arrive, all evidence is instantly available in one place.

Most hardware installations are completed within 1-2 days with minimal disruption to your operations. Our certified engineers handle everything from initial setup to staff training.

The system automatically saves every action, drill, and real event with timestamps. All data is stored securely in one place where you can pull reports anytime. Perfect for audits, reviews, and safety meetings.

Our emergency evacuation system uses RFID technology to track who is on site in real-time. During an evacuation, digital muster points instantly show who has checked in, reducing roll-call time from 15+ minutes to under 30 seconds.

Yes, our professional chromakey studio is available for hire. The studio features a large green screen, broadcast-quality 4K cameras, professional lighting rigs, teleprompter, and full audio setup. We can provide crew and editing services or you can bring your own team.

Yes, we offer demonstrations and trial periods for most of our software solutions. This allows you to evaluate the system with your team before committing. Contact us to arrange a demo or trial.

Standard support is available Monday to Friday, 9:00 AM to 5:30 PM UK time. Emergency support for critical systems is available 24/7 for clients with premium support agreements.

Absolutely. Our safety management software is designed to help organisations meet their health and safety obligations under the Health and Safety at Work Act, CDM Regulations, and industry-specific requirements. We provide audit trails and compliance reporting.

Yes. Real-time dashboards show exactly who has started, who has finished, and who hasn't begun. Filter by date, site, team, or role. Export reports with one click.

We accept bank transfer (BACS), credit/debit cards, and PayPal. For ongoing subscriptions, we can set up direct debit for convenience. Payment terms are typically 30 days for invoiced work.

Absolutely. We are fully insured and operate with CAA-certified pilots following all regulations. Our operations are risk-assessed and HSE compliant.

Our headquarters are at 3 Woodfield House, Berkeley Business Centre, Doncaster Road, Scunthorpe, Lincolnshire, DN15 7DQ, United Kingdom. We serve clients throughout the UK and internationally.

Our system stays up-to-date with all local and national safety regulations. You get alerts, step-by-step guidance, and proof of compliance. This keeps your team, site, and company safe and fully compliant.

We aim to respond to all support requests within 4 business hours. Critical issues affecting system availability are prioritised and typically addressed within 1 hour. Website updates are completed within 48 hours.

Yes, all our hardware is IP65 rated for protection against dust and water. Our devices are specifically designed for demanding industrial environments including construction sites, manufacturing facilities, and outdoor installations.

Yes, that's the whole point. You can batch weeks of content in just a few hours. We help you plan, shoot, and wrap it up fast. You leave with a stack of ready-to-post videos.

Studio hire includes use of the green screen space, basic lighting setup, and access to our equipment. Full packages include camera operators, directors, same-day editing, and post-production services including background replacement and graphics.

Yes, all our drone pilots are CAA certified with appropriate permissions for commercial operations. We hold Public Liability insurance, conduct thorough risk assessments, and comply with all Air Navigation Orders and drone regulations.

Yes, our safety software is designed to integrate with existing HR systems, access control, CCTV, and other enterprise software. We provide API access and can develop custom integrations as needed.

Absolutely. We provide 24/7 technical support, regular maintenance, firmware updates, and rapid replacement services. Our UK-based support team ensures minimal downtime.

You can reach us by phone at +44 1724 376 002, email at [email protected], or through the contact form on our website. Our team typically responds within 24 hours on business days.

Everyone receives a unique login before site arrival. They complete your specific induction, answer questions, and must pass before getting access approval. The system handles contractors, employees, and visitors equally.

Yes, most support issues can be resolved remotely via screen sharing, remote access, or phone guidance. For hardware issues or complex installations, we can arrange on-site visits.

Yes, we coordinate closely with site managers to fly safely without disrupting ongoing work.

Setup fees vary by product. Our website design service has £0 upfront costs with monthly payments. Safety software may include implementation fees covering configuration, training, and hardware setup. All fees are clearly outlined in our quotes.

No way. They look sharp, bright, and clean. Like the big brands. The green screen lets us drop in any background you want. It looks pro even if you're just starting out.

Setup is fast and simple. Our team handles the installation and provides easy-to-follow training. Most staff learn the system in minutes. Once running, it works quietly in the background, always ready.

We offer both options. Our cloud-based solution provides automatic updates, backups, and 99.9% uptime SLA. On-premise installations are available for organisations with specific data residency requirements.

Yes, our safety management software supports ISO 45001 (Occupational Health and Safety) and ISO 9001 (Quality Management) compliance. The system provides the documentation, audit trails, and reporting needed for certification audits.

For standard projects, we deliver edited videos within 5-10 business days. Rush delivery is available for urgent projects. Same-day rough cuts can be provided for chromakey studio sessions.

Yes, we provide comprehensive documentation, video tutorials, and a searchable knowledge base for all our products. Clients can access these resources through their account dashboard.

Yes. The system integrates with HR platforms, access control, time tracking, and more. It works on all devices without special software. We handle the technical integration completely.

Not one frame. We shoot it, cut it, clean it, and hand it to you finished. You get full-length clips, short bites, and scroll-stopping highlights. You just pick what to post and when.

One system works across all your sites. You get full control and a live view of all locations from one screen. Makes it easy to manage large teams and multiple buildings without separate tools.

We serve a wide range of industries including manufacturing, construction, energy, mining, logistics, healthcare, education, heritage and tourism, and many more. Our solutions are adaptable to various sector requirements.

Typical implementation takes 4-8 weeks depending on the complexity of your requirements. This includes system configuration, data migration, hardware installation, and staff training.

Yes, training video production is one of our specialties. We create engaging, professional training content that can be integrated with our online induction systems for a complete digital training solution.

You'll receive point clouds, orthomosaic maps, 3D models, contour lines, volumetric reports, and CAD-ready files tailored to your needs.

Yes, we offer discounts for annual payments versus monthly, and for multi-year agreements. We also provide preferential rates for clients using multiple services. Ask your account manager about available discounts.

We implement industry-standard security measures including SSL/TLS encryption, secure data centres, regular backups, access controls, and security monitoring. We can provide security documentation for your IT team upon request.

Yes, our hardware is designed to integrate with existing access control, CCTV, and emergency systems. We can work with most standard protocols and provide custom integration where needed.

We guide you. You're not alone on set. You'll get simple cues to help you feel relaxed and natural. You'll look like you've been doing this for years.

We provide comprehensive training for administrators and end-users, including on-site training sessions, video tutorials, user manuals, and ongoing support. Training can be customised to your specific workflow.

We can conduct repeat drone surveys on a schedule that suits your project—from weekly progress updates to monthly compliance checks.

We provide comprehensive training for administrators and end-users. This includes hands-on sessions, user manuals, video tutorials, and ongoing support to ensure your team is confident using the systems.

Absolutely. Our team is fully equipped for on-location filming throughout the UK. We handle all logistics including equipment transport, risk assessments, and any necessary permits.

Built for real emergencies with battery backup, offline capability, and network redundancy. It keeps working during power outages and sends instant alerts when alarms sound. Proven reliable when it matters most.

We stand behind our work. If you are not satisfied with a deliverable, we will work to resolve the issue. Refund terms vary by service type and are outlined in our terms of service. Software subscriptions can typically be cancelled with 30 days notice.

Our hosted solutions come with a 99.9% uptime SLA. This means less than 9 hours of downtime per year. We monitor systems 24/7 and have redundant infrastructure to ensure reliability.

Yes, we can provide compliance certificates, data processing agreements, security documentation, and other compliance materials as required for your audits or tender submissions.

Absolutely. Update text, videos, or images anytime through your admin portal. Changes go live instantly. No waiting, no extra costs, complete control.

Drone surveys reduce labour hours, eliminate scaffolding needs, and provide faster data delivery—meaning lower overheads and fewer delays.

That's fine. We help shape your message on the spot. Whether it's a product demo, a promo, or a trend – we help you say it clearly and fast. You'll leave with content that sells.

Create specific inductions for each site, role, or requirement. Copy and modify content easily. Manage hundreds of sites from one dashboard. The system scales with your needs.

Yes, it integrates seamlessly with your access control, HR, and communication tools. No need to replace existing systems. Our team ensures everything works together perfectly.

The system is designed to be intuitive. Clear signage, fast check-ins, and smart alerts guide everyone step-by-step. No confusion, no wasted time. People know what to do and do it automatically.

No. They click a link, watch the content, answer questions, and receive their certificate. Works on any smartphone, tablet, or computer. Even tech-resistant workers find it simple.

You'll get a mix. Talking head, close-ups, product showcases, hooks, and scroll-stoppers. All edited and sized for TikTok, Instagram, YouTube, and whatever comes next. You're covered.

We serve construction, mining, quarrying, civil engineering, waste management, energy, agriculture, and more.

It costs less than hiring a camera crew, editor, and studio all separate. One simple price. You get the shoot, the edit, and the finished content, all done. There are no surprise fees.

Yes. Our high-resolution maps and geo-referenced models support planning applications and compliance reporting.

Absolutely. No more paper lists, manual counting, or chasing reports. The system handles tracking, alerts, reports, and follow-ups automatically. You get time back to focus on strategic safety planning.

Update once, deploy everywhere. The system ensures everyone sees the latest version. Force re-induction when needed. Stay ahead of regulatory changes automatically.

Yes. You'll be guided every step. From setup to the final edit, we do the heavy lifting. You just show up with your ideas, and leave with content that works.

Complete solution from one provider: hardware, software, installation, support. Fast deployment, proven reliability, full compliance. We track people, run drills, store records, send alerts, and integrate with your systems—all in one place.

Yes. Real people answer within hours, not days. No call centres, no tickets. Direct access to experts who understand your system. Support continues for the life of your system.

We combine cutting-edge drone technology with deep industry knowledge and a customer-first approach, delivering fast, accurate, and actionable data.